Wednesday, 11 November 2009

A Wish List FAQ: All you were too afraid to ask!

Greetings, friends and fiends!

In this blog post we’re going to explore the rather spiffing Wish List system over at the main FireStar website, and how exactly it can be of use to you, your family, friends and pets.

Here, below, we have an FAQ. For those of you who don’t know, those letters are what we in the trade call an acronym. If you take each letter individually, they stand in for the phrase ‘Frequently Asked Questions’. You don’t have to capitalise each letter normally, we were just doing that for clarity.


Without further ado, here are all the questions about the FireStar Wish List that you were too terrified, apathetic or inarticulate to ask.

In the interests of full disclosure, we have to admit that nobody has, thus far, asked, well, any questions about the Wish List system. At all. So, we had to assume that all the people who wanted to ask had been rounded up by a gang of marauding ogres, and are currently huddled in the rear of a cave, being poked with sticks and grunted at softly. Fear not! These ogres are simple, but essentially harmless creatures. They are simply under a misapprehension about how to carry out orders that they were far to stupid to understand in the first place. Our crack team of Ogroid-Human communicators are on the case. In the mean time, here are the FAQ we just know you would have asked. Chocks away!


Q: What is this Wish List system I’ve heard so much about?

A: We’re glad you asked! FireStar’s Wish List system essentially puts your presents on auto pilot! It lets you browse the site, putting anything you want into a Wish List that you can send to your friends and family.


Q: Put your presents on auto pilot? What, if anything, does that actually mean?

A: Well, Bob, that means that you don’t have to worry about discussing gift-lists with your relatives any more. It’s all sorted. You make your Wish List and send it to the relevant people. They take it from there.


Q: What if I need more than one Wish List this Christmas? I need one for Pauly-Joe and one for Blinky-Sue. And more for Birthdays!

A: No problemo! You can create as many Wish Lists as you need, and give them different names so you’ll know who they’re for.

What’s more, whenever you want to add something to Pauly-Joe or …Blinky-Sue, was it? – right – to either of their lists, you’ll be asked to choose which list you want that item to go on. There’s a drop down menu! It’s super.


Q: You speak of adding things to my list. Please to explain in more detail?

A: Well, if you’re logged in to your Wish List, you can simply relax and browse the site. There’ll be a pretty Wish List button next to each and every item, on the right hand side. When you come across something your very heart desires (or the very hearts of Pauly-Joe and Blinky-Sue desire. Ask them to make their own Wish Lists! It’ll be fun!), simply click on that Wish List button to add the item.


Q: What happens when I’ve finished making a Wish List? Do I throw my laptop onto a moving vehicle and hope for the best?

A: No. That may be the policy of some online retailers, but here at FireStar we think it’s much simpler to actually tell the people you want to know about your Wish List.

When you’ve finished your list, we give you the option of sending it to as many people as you want via email.

Your chosen recipients can then click through to see your Wish List, and choose which gift they’d like to buy!


Q: I’m alarmingly lazy. Why should I bother?

A: Have you ever rung round various relatives organising who’s buying what for your darling offspring? Have they ever rung up asking what Junior wants, exactly, only for you to realise you don’t know? Have you ever had to hide the look of growing horror on your face as you receive a ceramic unicorn? Or had to plead with taciturn, bovine-faced retail assistants to return a gift you got twice, that didn’t come with a receipt?


A FireStar Wish List takes away all that hassle, whisks it under the carpet and leaves you looking serenely untroubled while all about you choke on the impotent rage of gift-based frustrations.

With a Wish List you know you (or your sprogs) are getting exactly what you want because you chose it.

There are no repeat presents – once a relative has bought an item from the list, it’s ticked off the list.

Best of all for those easily confused by modern contraptions (I think we all know we’re talking about grandparents here), there’s no confusion about which bionicle/ Lego set/ Naughty Naughty Pet to get. It’s all right there on the list! All your gifters have to do is decide which option best suits their price range.


Q: This all sounds great! How do I get started?

A: Easy! Just click this link to head over to our Wish List page. You’ll find more detailed instructions there, but the whole system is pretty intuitive.

Once you’ve created an account, it’s time to make your first list and start wishing!


As soon as something gets bought from your list, we of the FireStar team will scurry from various crevices in our vast stock kingdoms, and, like the noble elves of yore, mine the jewel-faceted walls of toys for your chosen bauble. Then, we’ll send it to you! It all works out.


Q: What about postage? Do you throw the parcels onto the back of a moving truck and hope for the best?

A: Again, no. We prefer to send your presents through a more organised system.

Most packages will go first class Royal Mail.


Over a certain price threshold, we’ll spring for recorded or special delivery for you to make absolutely sure more expensive purchases reach you in the best condition. Or, send them Parcelforce, depending on how big a package is.

If you need what you’ve ordered NOW, you can pay for speedy delivery when you check out.


Q: Most of my money these days goes to pyramid schemes and protection rackets. Can I have a discount?

A: Yes! We’re offering readers of our blog and Twitter feed a special 10% discount until the end of the year. You can even use it to get more money off sales goods. Let nobody question our magnanimity!

Here's the code now:

fstblog6645


Q: Do you really have a tiny photographic studio for Lego men?

A: Yes. We really do. We’ve now expanded it to include a hair section!

Well, that’s it for now. If you have any more questions of burning import, mail them to Juliet@firestartoys.com , or post them in the comments. You could also ring us, if you wanted to (we do get lonely sometimes). The number’s over at the main site!

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